At A.M Wood Store, we strive to provide a seamless and reliable shipping and delivery experience for our valued customers. Please take a moment to review our updated Shipping and Delivery Policy below:

  1. Order Processing Time:
    • Upon placing an order with us, our dedicated team will initiate the processing within 1-2 business days.
    • Please note that orders placed on weekends or public holidays will be processed on the next available business day.
  2. Shipping of Products:
    • Shipping involves the careful packaging and dispatching of your order.
    • In-stock items will be shipped within 48 hours of order placement, excluding weekends and national holidays.
    • The delivery time may vary depending on your location, typically ranging from 5-10 business days.
    • For remote areas, delivery may take up to 10-15 business days.
  3. Shipping Charges:
    • Shipping and delivery charges are specific to each product and will be clearly indicated on the respective product page.
    • The charges are determined based on various factors, including your location, product weight, and dimensions.
    • During promotional events or special offers, we may provide free shipping and delivery for select products on our website.
  4. Estimated Delivery Time:
    • We make every effort to deliver your order in a timely manner.
    • For most serviceable pin codes, we aim to deliver within 7 days.
    • However, unforeseen circumstances such as extreme weather conditions, strikes, or Covid-19 restrictions may lead to slight delays.
    • In such cases, we appreciate your patience and understanding.
    • You will receive a unique tracking link via email to monitor the progress of your package.
  5. Manufacturing Time for Wooden Furniture:
    • Certain items, such as chaise lounges, sofa sets, beds, and other large wooden furniture, require additional time for manufacturing.
    • Please allow 7-10 days for the manufacturing process before the shipment is initiated.
    • Our team will keep you informed and provide updates regarding the progress of your customized furniture order.
  6. Courier Partner:
    • To ensure reliable and efficient delivery, we have established partnerships with reputable courier companies.
    • Once your order is dispatched, you will receive an email notification containing the relevant shipping details.
    • Please note that the option to select a preferred courier partner is currently unavailable.
  7. Inspection at the Time of Delivery:
    • We strive to deliver your products in pristine condition.
    • Upon delivery, we kindly request you to carefully inspect the package for any signs of damage or tampering.
    • If you notice any discrepancies, such as an open or damaged package, please do not accept the delivery.
    • Immediately notify our customer support team by calling +91-8057768686 within 1 day of the attempted delivery.
    • We will promptly address the issue and provide appropriate assistance.
  8. Delivery Availability:
    • To check if we deliver to your location, please proceed to the checkout page and enter your shipping address.
    • Our system will verify the serviceability of your pin code and inform you accordingly.
    • We regularly update our list of serviceable pin codes, so if delivery is currently unavailable for your area, please check back in the future.

We are committed to ensuring a smooth and transparent shipping and delivery process. If you have any further questions or require assistance, please do not hesitate to contact our dedicated customer support team.

Note: This Shipping and Delivery Policy is subject to change without prior notice. For the most up-to-date information, please refer to the policy available on our website.

Updated on – 16 June 2023

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